Before reading this, disconnect your faulty hard drive now. Further use can cause more damage.

We understand how important your data is and in most cases we can recovery your lost/deleted files - even if you have formatted your hard drive.

Do you backup your data? If not, we can provide you with a backup solution.

Tick of Death?

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

Why Choose Us?

Data Recovery is not an IT job! It is a foresnsic job.

There are only a few locations that have the required expensive equipment (i.e. class 100 cleanroom and specialised imager): Large companies based in the cities such as Brisbane, Sydney, Canberra, Melbourne, Adelaide, Perth, Darwin and Hobart that are very expensive (due to large overheads), and companies like us with a small team of talent individuals with a wealth of experience and knowledge.

We are a small team of highly skilled engineers that are based on the Gold Coast, so our prices can not be beaten. Please be cautious of general computer repair shops offering data recovery services, since they generally just download a data recovery software program to recover the data, which is only good for software issues. Most data recovery issues are electronic or mechanical issues, so using a software data recovery program, will just cause more issues with the drive, and therefore increase the difficulty/cost of recovering your data.

For more information, please see our about us page.

Types of Tests

  1. IC Logic Board PCB
  2. Motor/Spindle
  3. Physical Heads
  4. Heads Movement
  5. Actuator
  6. Actuator Arm
  7. Platters
  8. Protective Cover
  9. Chassis
  10. Firmware Examination
  11. Image Repair Drive

Types of Hard Drive Failure (Forensic Scale)

Hard Drive Recovery Process

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

Information About Sydney

Sydney is the most populous city in Australia, with a metropolitan area population of 4,119,190, and 151,920 in the City of Sydney, as of the 2006 census. Sydney is the state capital of New South Wales, and is the site of the first European colony in Australia, established in 1788 at Sydney Cove by Arthur Phillip, leader of the First Fleet from Britain. A resident of the city is referred to as a Sydneysider.

Sydney is located on Australia's south-east coast. The city is built around Port Jackson, which includes Sydney Harbour, leading to the city's nickname, "the Harbour City". It is Australia's largest financial centre and the economic capital, home to many national headquarters of corporations, including the Australian Stock Exchange. Sydney's leading economic sectors include property and business services, retail, manufacturing, tourism and health and community services.

Sydney is a major international tourist destination, often referred to as the international gateway of Australia, and is notable for its beaches and twin landmarks: the Sydney Opera House and the Harbour Bridge. The metropolitan area is surrounded by national parks, and contains many bays, rivers and inlets. It has been recognised as a global city by the Loughborough University group. The city has played host to numerous international sporting events, including the 1938 British Empire Games, 2000 Summer Olympics and the 2003 Rugby World Cup. In 2008, Sydney will also host the 23rd Roman Catholic World Youth Day.

Sydney is one of the most multicultural cities in the world which reflects its role as a major destination for immigrants to Australia. According to the Mercer cost of living survey, Sydney is Australia’s most expensive city, and the 21st most expensive in the world.

Our Clients

Amazing Customer Testimonials

We recently engaged the services of COLETEK to perform some penetration testing on our systems. We found Luke flexible and accommodating with our specific needs. Luke provide what we needed to show our clients our security measures with our systems. I would have no hesitation in recommending Luke.

thumb Nathan Murray
etrainu, Brisbane

As a leading technology solutions provider we carefully choose our partners to outsource some of our projects. Black Box has partnered with COLETEK in delivering numerous projects. Every single time they have delivered work of highest standard and meet our project deadlines. It's a pleasure to work with COLETEK team headed by Luke and hope to work on many more projects in the future.

thumb Sudhir Kumar
Black Box Network Services Pty Ltd, Melbourne

You can rest assured, knowing that you are about to invest in a great service delivered by absolute professionals. COLETEK are extremely knowledgeable and deliver timely service with a courteous and customer centric approach. I originally employed COLETEK to assist with security camera installation but have since asked their advice on a number of innovative related matters, always with a solution. If you need a team of top tier consultants and service providers, for any technology-based project, then you have come to the right place.

thumb Martin Dominick
The K9 Centre AUS, Brisbane

I have outsourced many projects through COLETEK over the years for a variety of applications. Applications such as a online based software platform that pulls live data feeds and updates in real-time to the user. A custom built website for adding users and products that achieved over 20,000 listings. Mobile applications. Data recovery and hardware repair. Custom SEO services and secure hosting services. I choose COLETEK because I know that a job will get done as requested and within a reasonable time frame. Also I'm a stickler for security and they're the best.

Matthew Krause
Gold Coast

I recently discovered COLETEK after I accidently managed to fry the PCB on my hard drive. The drive contained 13 years worth family photos and wasn't comfortable sending it off where it could be damaged more or lost in the post. After spending hours researching and emailing different data recovery companies, I decided on COLETEK. Luke was very helpful and let me know the estimated costs up front, and was able to quickly do the repairs necessary to get my drive running like new again. I was able to back up the whole drive and the bill ended up cheaper than the original quote. I can highly recommend them and have already sent a friend to get their drive repaired too.

Jesse Bogaert
Northern Rivers

I have been working closely with COLETEK for the past 6 years now, and I must say, it is a success story :-). I highly respect their team, they are a pleasure to work with and top skilled professionals. In addition to their top Technical service, their customer service is brilliant and it is a rare find. Their PCB repair rework skills are top notch and a rare find in this industry. I have been working in the IT industry for the past 20 years in various fields and seen it all so I can say with certainty that they are the best around and I am looking forward to keep working with them in the future.

thumb Oded Kuznik
IT Land, Tweed Coast

Luke from COLETEK provided server setup and consultation for our media production Business. They were prompt, professional, and helpful, and gave us some good ideas and options when it came to a custom and cost effective solution. They have been prompt and responsive since initial setup, offering advice as needed and supporting additional requests. Highly recommended!

thumb Travis Hunt
ipermedia, Loganholme

I was very impressed with the prompt service I received from COLETEK IT. I submitted a request for assistance on Thursday when my Windows PC failed to boot. I dropped the computer off Friday. Saturday - I was notified that analysis was complete and that a reinstall of Windows was required. Sunday - I was notified that Windows had been reinstalled and all my data had been copied back. Monday - I picked up my recovered machine from COLETEK. Four days from initial contact to having my system back would be great service in anyone's book. I have no hesitation in recommending COLETEK IT.

Kevin Grisinger
Call Communications Pty Ltd

I had a hard drive malfunction caused by a power surge. Attempts by local IT technicians were unable to recover the data, and ended up making the situation worse. I was advised to give up on getting any data back. After searching around online for an advanced data recovery service I selected COLETEK because of their prompt and professional response to my request for a quote. They also had the cheapest quote I obtained. I posted the drive off to COLETEK, and the team were able to extract much of the data from the drive quite quickly, and they kept me informed at every stage of the process. I have recommended the services of COLETEK to several acquaintances with data recovery needs, and will continue to do so.

Dion Findlay
Toowoomba

I came to coletek when my portable hard drive failed, I had data I needed for work and university and they managed to quickly recover all of it and even replaced the drive within the enclosure for me, all within a relatively quick timeframe and for a reasonable price. I definitely recommend them for data recovery!

Tallis Macaulay
Gold Coast

Massive thanks to Luke and the guys at COLETEK. My Hard Drive was severely damaged (level 4/6) and they managed to recover 100% of the data (including a 400GB single encrypted file I really needed), the price was more then fair and it only took a couple days. I highly recommend COLETEK for their quality, value, speed and friendliness.

Jeremy Dunn
Gold Coast

In July 2012, my hard drive died, and with it all my data, treasured photos etc. COLETEK was able to recover the data of my old hard drive for me - it had damaged platters so an extensive data recovery process was required. The service was great and fast, Luke came by within 24 hours to do a quick analysis and was then able to proceed with the recovery within days. We were so happy to get all our data back!

thumb Birgit Rainbird
Brisbane

My Back up hard drive froze so I shopped it around to all the Geeks to see if they could indeed open it. without success. A friend put me onto COLETEK and I had my vital info back within ten days. Money well spent.

Capt. Charles Griffiths

I highly recommend to anyone with a need for data recovery to contact COLETEK - they are impressive from start to finish. I was impressed with the turnaround of each stage of the job, as well as with the cost to complete it. These guys are excellent to deal with, great communicators and clearly know their stuff... and, as I understand, HDD data recovery is only one component of the work that COLETEK does. Well done guys, keep up the great work!

thumb Rob May
Canberra

My hard drive died with 18 months of work plus photos of my daughters 1st 18 months of life. I contemplated building a time machine to go back and document all those memories again - though I found it logistically and financially much easier to go with COLETEK. My recommendation is forget trying to build a time machine - call COLETEK.

thumb Saul Goodwin
Property Shot Photography, Byron Bay

An IT consultant confirmed that our hard drive had died and that he was not able to extract information from it as it was completely fried! The IT consultant recommended COLETEK to me, saying data recovery wouldn’t be cheap but it was our only option other than to attempt to reconstruct months of MYOB (and other) data. Luke was easy to deal with and managed to recover virtually all of the information on the hard disc within a few days. Fantastic work!! Luke, you saved us miles of heartache!!

thumb Richard and Michelle Dart
DartLaw, Brisbane