Before reading this, disconnect your faulty hard drive now. Further
use can cause more damage.
We understand how important your data is and in most cases we can
recovery your lost/deleted files - even if you have formatted your
Do you backup your data? If not, we can provide you with a backup
Tick of Death?
If you heard your hard drive making a ticking noise, you have a
hardware issue (disconnect your hard drive right away), which is
costly to fix - but in most cases we can recovery your data.
Why Choose Us?
There are only a few locations in South East Queensland that have the required expensive equipment (i.e. class 100 cleanroom and specialised imager): Large companies based in the cities such as Brisbane, Sydney and Melbourne that are very expensive (due to large overheads), and companies like us with a small team of talent individuals with a wealth of experience and knowledge.
We are a small team of highly skilled engineers that are based on the Gold Coast, so our prices can not be beaten. Please be cautious of general computer repair shops offering data recovery services, since they generally just download a data recovery software program to recover the data, which is only good for software issues. Most data recovery issues are electronic or mechanical issues, so using a software data recovery program, will just cause more issues with the drive, and therefore increase the difficulty/cost of recovering your data.
For more information, please see our about us page.
Types of Tests
- IC Logic Board PCB
- Physical Heads
- Heads Movement
- Actuator Arm
- Protective Cover
- Firmware Examination
- Image Repair Drive
Types of Hard Drive Failure
- Level 1 - Logical Failure: Caused by Viruses, Error Format,
Deleted Files, etc
- Level 2 - Firmware Failure: Corruption of the HDD embedded
- Level 3 - Physical Electronic: Faulty IC logical Circuit Board
- Level 4 - Physical Mechanical: Faulty Heads, Actuator, Motor,
- Level 5 -Mild Corrupted Platters: Platters have mild damage
- data recovery is possible in most cases
- Level 6 - Physical Corrupted Platters: Platters are
damaged/scratched - data recovery is not possible
Hard Drive Recovery Process
The hard drive recovery process is very complex and requires a lot
of specialized data recovery engineering tools and knowledge, and
level 4 failures require a class 100 cleanroom.