Data Recovery & Backup Solutions for Mortlake

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

As a multidisciplinary Australian engineering and product development company established in 2001, COLETEK has earned a reputation for reliability, collaboration, and capability. With our extensive experience serving businesses across Mortlake, New South Wales, Australia, and throughout the country, we've developed a deep understanding of the unique challenges faced by local industries. From manufacturing to agriculture, and innovative startups to established brands, COLETEK supports businesses in Mortlake, New South Wales, Australia by providing tailored solutions that meet their specific needs. Our team of experts works closely with clients to understand their goals, identify areas for improvement, and develop customized products and services that drive growth, efficiency, and competitiveness. COLETEK's commitment to innovation and engineering excellence has allowed us to build long-standing relationships with our clients, many of whom have trusted us to deliver critical projects over the years. Our multidisciplinary approach ensures that we can address complex problems from multiple angles, often resulting in unexpected breakthroughs and cost savings. With COLETEK operating throughout Mortlake, New South Wales, Australia, we're well-positioned to support local businesses as they navigate today's rapidly changing landscape. By leveraging our expertise, resources, and extensive network, we help clients stay ahead of the curve, adapt to shifting market conditions, and achieve their strategic objectives. Whether you're looking to improve operational efficiency, develop new products or services, or transform your business model, COLETEK is here to support you every step of the way. Our dedicated team is always available to provide guidance, share best practices, and offer valuable insights tailored to your unique needs.