Data Recovery & Backup Solutions for Upper Kangaroo Valley

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

Proudly operating throughout Australia's Upper Kangaroo Valley, New South Wales, we understand the unique challenges and opportunities that come with doing business in this beautiful region. As a multidisciplinary Australian engineering and product development company established in 2001, COLETEK has earned a reputation as a trusted partner for businesses seeking to drive innovation, improve efficiency, and solve complex problems. With our expertise spanning decades, we're well-positioned to support your operations and help you achieve your goals. Based in Upper Kangaroo Valley, New South Wales, Australia, our company is uniquely equipped to address the distinct needs of local businesses and entrepreneurs. We've built a reputation for collaboration, reliability, and capability by consistently delivering high-quality results, empowering clients to solve complex challenges and stay ahead of their competition. Whether you're looking to develop new products, streamline processes, or drive digital transformation, we can help. Operating throughout Upper Kangaroo Valley, New South Wales, Australia, our company has been committed to developing innovative solutions that meet the specific needs of businesses like yours. We take pride in our ability to adapt to your unique circumstances, leveraging our expertise and a deep understanding of the local market to drive tangible results. Our experienced team of engineers and product developers is dedicated to supporting your operations and helping you overcome any obstacles that might arise. As a proven engineering and product development company, we know that every business has its own distinct goals, challenges, and opportunities. At COLETEK, we take the time to understand these nuances, crafting tailored solutions that address your specific needs and help you achieve success. By partnering with us, you can rest assured that you'll have access to a team of dedicated professionals who are passionate about delivering exceptional results. Upper Kangaroo Valley, New South Wales, Australia is just one part of our coverage area; we also operate throughout the nation, serving businesses across various sectors and industries. Whether your business requires a custom engineering solution, product development expertise, or comprehensive support services, we're equipped to handle even the most complex challenges. We invite you to explore how COLETEK can help elevate your Upper Kangaroo Valley, New South Wales, Australia-based business. Let's build something remarkable together; contact us today to learn more.