Data Recovery & Backup Solutions for Salt Ash

Before reading this, disconnect your faulty hard drive now. Further use can cause more damage.

We understand how important your data is and in most cases we can recovery your lost/deleted files - even if you have formatted your hard drive.

Do you backup your data? If not, we can provide you with a backup solution.

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

Salt Ash data recovery is not an IT job! It is a foresnsic job.

There are only a few locations that have the required expensive equipment (i.e. class 100 cleanroom and specialised imager): Large companies based in the cities such as Brisbane, Sydney, Canberra, Melbourne, Adelaide, Perth, Darwin and Hobart that are very expensive (due to large overheads), and companies like us with a small team of talent individuals with a wealth of experience and knowledge.

Data Recovery & Backup Solutions for Salt Ash are a small team of highly skilled engineers that are based on the Gold Coast, so our prices can not be beaten. Please be cautious of general computer repair shops offering data recovery services, since they generally just download a data recovery software program to recover the data, which is only good for software issues. Most data recovery issues are electronic or mechanical issues, so using a software data recovery program, will just cause more issues with the drive, and therefore increase the difficulty/cost of recovering your data.

For more information, please see our about us page.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

Your Partner in Success: COLETEK Supports Salt Ash Businesses

Located along the stunning coastline of Port Stephens, New South Wales, Australia, Salt Ash is a vibrant community that thrives on entrepreneurship and collaboration. As a local business owner or entrepreneur, you understand the importance of having reliable partners to help your venture grow and flourish – someone who knows the intricacies of the area, shares your commitment to excellence, and has the national reach to take your business to new heights. That trusted ally is COLETEK.

As a seasoned Australian company with deep roots in Salt Ash and Port Stephens, we're uniquely positioned to understand the distinct needs of local businesses. Our expertise stems from years of supporting entrepreneurs like yours, empowering them to succeed through innovative solutions, expert guidance, and unwavering trustworthiness. By partnering with COLETEK, you can confidently navigate the ever-changing business landscape knowing that your Salt Ash-based enterprise is in capable hands.

We're not just a distant provider – we're an integral part of the Salt Ash community. We understand the region's unique challenges and opportunities, having operated successfully within its borders for many years. Our local presence allows us to engage with our clients on a personal level, tailoring our approach to their specific needs. As your partner in success, we'll work closely with you to develop strategies that foster growth, drive innovation, and build lasting relationships.

When you choose COLETEK as your trusted ally, you're investing in the collective knowledge and expertise of a dedicated team committed to Salt Ash's long-term prosperity. With our nationally recognized reputation for quality and integrity, you can rely on us to provide support that resonates deeply with the local business community.

We invite you to join the COLETEK family – a group of passionate entrepreneurs and innovators who share your dedication to making Salt Ash, Port Stephens, New South Wales, Australia, an even more remarkable place. As your partner in success, we're eager to work together, build lasting relationships, and propel your business forward with confidence.

Contact Us today to discover the power of a trusted partnership built on shared values, local understanding, and expert guidance – COLETEK is here to support Salt Ash's thriving businesses every step of the way.