Data Recovery & Backup Solutions for Salamander Bay

Before reading this, disconnect your faulty hard drive now. Further use can cause more damage.

We understand how important your data is and in most cases we can recovery your lost/deleted files - even if you have formatted your hard drive.

Do you backup your data? If not, we can provide you with a backup solution.

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

Salamander Bay data recovery is not an IT job! It is a foresnsic job.

There are only a few locations that have the required expensive equipment (i.e. class 100 cleanroom and specialised imager): Large companies based in the cities such as Brisbane, Sydney, Canberra, Melbourne, Adelaide, Perth, Darwin and Hobart that are very expensive (due to large overheads), and companies like us with a small team of talent individuals with a wealth of experience and knowledge.

Data Recovery & Backup Solutions for Salamander Bay are a small team of highly skilled engineers that are based on the Gold Coast, so our prices can not be beaten. Please be cautious of general computer repair shops offering data recovery services, since they generally just download a data recovery software program to recover the data, which is only good for software issues. Most data recovery issues are electronic or mechanical issues, so using a software data recovery program, will just cause more issues with the drive, and therefore increase the difficulty/cost of recovering your data.

For more information, please see our about us page.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

Salamander Bay, Port Stephens, New South Wales, Australia: Your Partner for Growth and Success

Located in the picturesque Salamander Bay, Port Stephens, New South Wales, Australia, lies a thriving business community that's poised for growth and development. As a trusted ally, COLETEK is dedicated to supporting local enterprises and strengthening ties within this vibrant area.

We take pride in being an Australian company with deep roots nationwide. Our commitment to excellence is unwavering, and we're passionate about empowering businesses to reach new heights. Whether you're an established player or an ambitious newcomer, we believe that every entrepreneur deserves a partner who truly understands the unique needs of Salamander Bay's community.

Your business is far more than just a number on a spreadsheet – it's a reflection of your values, passion, and dedication. At COLETEK, we understand that building long-term relationships is crucial to our collective success. We're committed to fostering trust through transparent communication, industry insights, and innovative solutions tailored to the Salamander Bay region.

In an ever-evolving business landscape, it's easy to feel overwhelmed by the pace of change. But you don't have to navigate these challenges alone. Our team is comprised of experts who grasp the intricacies of local commerce and the broader national market. Together, we'll help you stay ahead of the curve, leveraging your unique strengths while adapting to shifting requirements.

COLETEK's presence in Salamander Bay is more than just a office – it's a symbol of our commitment to being an integral part of this community. We're invested in understanding the local culture, economy, and regulatory environment, ensuring that our support is informed by your specific needs and goals.

If you share our conviction that the Salamander Bay region deserves innovative solutions and expert guidance, we invite you to join forces with our COLETEK team. Together, let's build a brighter future for local businesses – one marked by collaboration, mutual respect, and an unwavering dedication to excellence.