Data Recovery & Backup Solutions for Mount Mitchell

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

As a multidisciplinary Australian engineering and product development company established in 2001, COLETEK has earned a reputation as a trusted partner among businesses across Mount Mitchell, New South Wales, Australia. With a strong foundation in innovation and reliability, we're dedicated to delivering exceptional outcomes for our customers – from the rugged mountains of the Great Dividing Range to the thriving cities and rural towns throughout Australia. Based in Mount Mitchell, New South Wales, Australia, COLETEK is uniquely positioned to support local businesses in their pursuit of excellence. Our comprehensive understanding of regional challenges and opportunities allows us to develop tailored solutions optimized for success. By leveraging our extensive expertise in engineering and product development, we help clients like yours overcome unique hurdles, seize new market potential, and drive growth. At COLETEK, we understand that every business is distinct, with its own set of complexities and objectives. That's why we're committed to collaborative partnerships founded on open communication, mutual respect, and a deep understanding of our customers' needs. By combining your industry insight with our technical know-how, we create innovative products and services capable of meeting the most demanding specifications. Throughout Mount Mitchell, New South Wales, Australia – and across the entire country – COLETEK has built an impressive reputation as a trusted partner in engineering and product development. Our proven track record of delivering high-quality results on time, within budget, and to exacting standards is a testament to our unwavering commitment to excellence.