Data Recovery & Backup Solutions for Smiths Creek

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

At COLETEK, we're proud to have been a trusted partner for businesses across Australia for over two decades. As a multidisciplinary engineering and product development company established in 2001, we've built our reputation on delivering reliable solutions that exceed expectations. Our team of experts has earned a national reputation for their innovative problem-solving and unparalleled collaboration with clients. Based in Smiths Creek, New South Wales, Australia, we're uniquely positioned to support local businesses in this thriving community. Whether you're looking to develop new products, optimize existing processes, or simply streamline your operations, our team is committed to helping you achieve your goals. We've had the pleasure of working with numerous businesses across Smiths Creek, New South Wales, Australia and throughout Australia, and we're eager to bring our expertise to your doorstep. What sets us apart from other engineering companies? It's our passion for collaboration, our commitment to reliability, and our unwavering dedication to delivering exceptional results. We take the time to truly understand your business needs, leveraging our extensive experience and cutting-edge tools to craft tailored solutions that drive success. At COLETEK, we're not just engineers – we're problem-solvers who thrive on innovation and collaboration. Our team is composed of seasoned professionals with a passion for engineering and product development, backed by a solid foundation in mathematics, physics, and computer science. We operate throughout Smiths Creek, New South Wales, Australia and beyond, offering our clients unmatched expertise and unparalleled service. As you navigate the ever-changing landscape of your industry, it's comforting to know that COLETEK is here to support you every step of the way. Whether you're looking to launch a new product, streamline processes, or improve operational efficiency, we'll work tirelessly alongside you to achieve remarkable results. And when the journey is complete, we'll be proud to have played a part in your success.