Data Recovery & Backup Solutions for Ettrick

Before reading this, disconnect your faulty hard drive now. Further use can cause more damage.

We understand how important your data is and in most cases we can recovery your lost/deleted files - even if you have formatted your hard drive.

Do you backup your data? If not, we can provide you with a backup solution.

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

Ettrick data recovery is not an IT job! It is a foresnsic job.

There are only a few locations that have the required expensive equipment (i.e. class 100 cleanroom and specialised imager): Large companies based in the cities such as Brisbane, Sydney, Canberra, Melbourne, Adelaide, Perth, Darwin and Hobart that are very expensive (due to large overheads), and companies like us with a small team of talent individuals with a wealth of experience and knowledge.

Data Recovery & Backup Solutions for Ettrick are a small team of highly skilled engineers that are based on the Gold Coast, so our prices can not be beaten. Please be cautious of general computer repair shops offering data recovery services, since they generally just download a data recovery software program to recover the data, which is only good for software issues. Most data recovery issues are electronic or mechanical issues, so using a software data recovery program, will just cause more issues with the drive, and therefore increase the difficulty/cost of recovering your data.

For more information, please see our about us page.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

Serving the Heart of Northern Rivers: COLETEK's Commitment to Ettrick and Beyond

Located in the picturesque town of Ettrick, within the wider Northern Rivers region of New South Wales, Australia, COLETEK is a trusted Australian company that has been dedicated to supporting local businesses and communities for years.

In this thriving area, where stunning natural landscapes meet vibrant towns and villages, we're proud to be a part of the fabric of Ettrick and the surrounding regions. Our team understands the unique challenges and opportunities that come with operating in this beautiful corner of Australia. Whether you're an established business or just starting out, COLETEK is here to provide expert guidance and support.

With our extensive experience spanning multiple industries and sectors, we've developed a reputation for delivering innovative solutions that drive results. Our national scope gives us access to the latest technologies, best practices, and industry insights, which are then applied locally to ensure your business thrives in the Ettrick area. We're not just a local company; we're an integral part of the community.

As a trusted partner for many Northern Rivers businesses, COLETEK is committed to fostering long-term relationships built on trust and mutual understanding. We take the time to understand your unique needs, goals, and challenges, ensuring our approach is tailored to your specific circumstances. This personalized approach has earned us respect and admiration from local entrepreneurs and business leaders alike.

Innovative thinking, coupled with a deep understanding of the Ettrick community, sets COLETEK apart from other organizations. We're locally grounded yet nationally connected, enabling us to provide holistic support that addresses your most pressing concerns. Our team is dedicated to empowering local businesses, helping them adapt and thrive in an ever-changing environment.

As you navigate the complexities of business in Ettrick and the wider Northern Rivers region, rest assured that COLETEK is here to guide you every step of the way. We're passionate about supporting our community and driving economic growth through meaningful partnerships.