Data Recovery & Backup Solutions for Cudgen

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

As a business owner based in Cudgen, New South Wales, Australia, you understand the importance of having a trusted partner to drive growth and reliability. For over two decades, COLETEK has been serving businesses across this region, providing cutting-edge engineering and product development solutions that transform industries. Established in 2001 as a multidisciplinary Australian company, COLETEK's national reputation is built on its commitment to innovation, collaboration, and capability. Our team of experts has worked with client organisations across the country, helping them overcome challenges and seize opportunities. And we're proud to have been doing so for businesses based in Cudgen, New South Wales, Australia, and beyond. By combining engineering expertise with a deep understanding of local industries, COLETEK is uniquely positioned to support your business ambitions. Our approach focuses on building long-term relationships, founded on principles of transparency, reliability, and excellence. Whether you're seeking to enhance operational efficiency, develop new products or services, or simply stay ahead of the curve – we're here to help. Our experience working with businesses in Cudgen, New South Wales, Australia has given us a keen appreciation for the region's unique strengths and challenges. We've worked with organisations from various sectors, including manufacturing, healthcare, and logistics, helping them adapt to changing market conditions and technological advancements. And we're committed to continuing this support as your partner of choice. Across Cudgen, New South Wales, Australia, businesses are increasingly recognizing the value that COLETEK brings to the table. Our comprehensive capabilities allow us to tackle complex engineering challenges, while our passion for innovation ensures that our solutions remain cutting-edge and effective. Together with your business, we can drive growth, improve performance, and create a lasting impact – all based on the shared values of reliability, integrity, and mutual respect.