Data Recovery & Backup Solutions for Alstonville

Before reading this, disconnect your faulty hard drive now. Further use can cause more damage.

We understand how important your data is and in most cases we can recovery your lost/deleted files - even if you have formatted your hard drive.

Do you backup your data? If not, we can provide you with a backup solution.

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

Alstonville data recovery is not an IT job! It is a foresnsic job.

There are only a few locations that have the required expensive equipment (i.e. class 100 cleanroom and specialised imager): Large companies based in the cities such as Brisbane, Sydney, Canberra, Melbourne, Adelaide, Perth, Darwin and Hobart that are very expensive (due to large overheads), and companies like us with a small team of talent individuals with a wealth of experience and knowledge.

Data Recovery & Backup Solutions for Alstonville are a small team of highly skilled engineers that are based on the Gold Coast, so our prices can not be beaten. Please be cautious of general computer repair shops offering data recovery services, since they generally just download a data recovery software program to recover the data, which is only good for software issues. Most data recovery issues are electronic or mechanical issues, so using a software data recovery program, will just cause more issues with the drive, and therefore increase the difficulty/cost of recovering your data.

For more information, please see our about us page.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

Serving the Heart of the Northern Rivers: COLETEK's Commitment to Alstonville and Beyond

Located in the picturesque town of Alstonville, in the midst of the stunning Northern Rivers region, New South Wales, Australia, COLETEK is proud to be a trusted Australian company with a strong presence in this beautiful corner of the country. For years, our team has been dedicated to working closely with local businesses and communities, supporting their growth and success while providing unparalleled expertise and guidance.

As a key player in the region's economic landscape, COLETEK is well-placed to help Alstonville-based enterprises thrive in an ever-evolving market. With a deep understanding of the unique challenges and opportunities present in this charming town, our expert team has developed a comprehensive range of solutions designed to meet the distinct needs of businesses operating within the Northern Rivers region.

With its national reach and scope, COLETEK is committed to supporting local entrepreneurs, innovators, and leaders who share our passion for growth, innovation, and community development. By establishing strong relationships with businesses across Alstonville and beyond, we empower them to achieve their goals, overcome obstacles, and capitalize on new opportunities – all while maintaining a deep appreciation for the rich history, culture, and natural beauty of this enchanting region.

As a trusted Australian partner, COLETEK is dedicated to fostering strong bonds between its team members, employees, and the communities we serve. We believe that by working together, sharing knowledge, and fostering collaboration, we can unlock the full potential of our clients' businesses, drive economic growth, and strengthen social connections within Alstonville and the wider Northern Rivers area.

Innovative strategies, cutting-edge technology, and a profound understanding of regional dynamics all converge to make us a valuable ally for entrepreneurs and business leaders in Alstonville – and beyond. Whether you're seeking expert guidance on digital transformation or simply require reliable support to drive your company forward, COLETEK stands ready to serve as a trusted extension of your team.

As we look out at the rolling hills, lush green forests, and sparkling waterways that define our beautiful region, we are proud to be an integral part of the fabric that holds Alstonville and its surrounding communities together. Here, COLETEK has made a commitment to serve – and to support – for many years to come.