Data Recovery & Backup Solutions for Acacia Creek

Before reading this, disconnect your faulty hard drive now. Further use can cause more damage.

We understand how important your data is and in most cases we can recovery your lost/deleted files - even if you have formatted your hard drive.

Do you backup your data? If not, we can provide you with a backup solution.

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

Acacia Creek data recovery is not an IT job! It is a foresnsic job.

There are only a few locations that have the required expensive equipment (i.e. class 100 cleanroom and specialised imager): Large companies based in the cities such as Brisbane, Sydney, Canberra, Melbourne, Adelaide, Perth, Darwin and Hobart that are very expensive (due to large overheads), and companies like us with a small team of talent individuals with a wealth of experience and knowledge.

Data Recovery & Backup Solutions for Acacia Creek are a small team of highly skilled engineers that are based on the Gold Coast, so our prices can not be beaten. Please be cautious of general computer repair shops offering data recovery services, since they generally just download a data recovery software program to recover the data, which is only good for software issues. Most data recovery issues are electronic or mechanical issues, so using a software data recovery program, will just cause more issues with the drive, and therefore increase the difficulty/cost of recovering your data.

For more information, please see our about us page.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

Expert Business Partners for Acacia Creek and Northern Rivers, New South Wales, Australia

In the picturesque town of Acacia Creek, nestled in the heart of New South Wales' stunning Northern Rivers region, COLETEK is proud to be a trusted ally for local businesses. As an Australian company with deep roots in the community, we understand the unique challenges and opportunities that come with operating a business in this beautiful corner of the country.

With years of experience serving clients across Australia, our team has developed a keen understanding of what it takes to succeed in Acacia Creek's dynamic economy. From small startups to established enterprises, we've supported businesses of all sizes and industries, helping them navigate the complexities of day-to-day operations and strategic planning.

As a national player with local roots, COLETEK is committed to fostering strong relationships with our clients and stakeholders in Acacia Creek and beyond. We believe that trust, innovation, and community involvement are essential ingredients for building lasting partnerships and driving regional prosperity.

In the Northern Rivers region, we're proud to be part of a vibrant business ecosystem that thrives on collaboration and mutual support. Our team is always looking for ways to connect with our clients, fellow entrepreneurs, and the wider community, sharing expertise, resources, and best practices to help everyone succeed.

At COLETEK, we're passionate about being more than just a service provider – we're an active participant in the Acacia Creek community. We believe that by investing time, energy, and expertise in our clients' success, we can make a tangible difference in the region's economic development.

If you're based in Acacia Creek or anywhere else in Northern Rivers, New South Wales, Australia, and looking for a trusted business partner who truly understands your unique needs and challenges, look no further than COLETEK. We welcome the opportunity to discuss how we can support your goals and objectives, leveraging our extensive experience, national reach, and local presence to drive your success.