Data Recovery & Backup Solutions for Kootingal

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

As a leading multidisciplinary Australian engineering and product development company established in 2001, COLETEK has earned a reputation as a trusted partner for businesses across Kootingal, New South Wales, Australia, and beyond. Our expertise in engineering and product development has enabled us to deliver reliable, collaborative, and capable solutions to clients nationwide. From our base in Kootingal, New South Wales, Australia, we take pride in serving the needs of local businesses, understanding their unique challenges, and providing tailored support to help them thrive. Whether you're a small or large-scale operation, our team is committed to working closely with you to develop innovative products and solutions that meet your specific requirements. At COLETEK, we believe in the importance of building strong relationships with our clients, built on trust, communication, and collaboration. Our national reputation for excellence has been earned through years of dedication and a relentless pursuit of innovation. With a team of experts based in Kootingal, New South Wales, Australia, we're well-equipped to support businesses throughout the region and nationwide. Our capabilities extend far beyond simply delivering products or solutions; our focus is on empowering your business to succeed. We take pride in being a trusted partner, providing guidance, expertise, and support to help you overcome challenges and achieve your goals. Whether you're looking to improve operations, enhance customer experience, or develop new revenue streams, COLETEK is here to help. As a valued member of the Kootingal community, we're committed to helping local businesses like yours grow and flourish. We invite you to join forces with us, leveraging our expertise in engineering and product development to drive success for your organization. Contact us today to learn more about how we can support your business goals and objectives.