Data Recovery & Backup Solutions for Hexham

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

As a long-standing multidisciplinary engineering and product development company based in 2001, COLETEK has established a reputation for delivering reliable, innovative solutions to businesses across Hexham, New South Wales, Australia. From our foundation, we've been committed to putting our clients first, working collaboratively to solve complex problems and drive growth. With over two decades of experience, we've had the privilege of operating throughout Australia, proudly serving businesses in Hexham, New South Wales, Australia and beyond. Our teams are deeply passionate about leveraging their collective expertise to unlock new opportunities for our clients. This unwavering dedication to excellence has earned us a trusted national reputation as a go-to partner for those seeking cutting-edge engineering solutions. In Hexham, New South Wales, Australia and nationwide, businesses face unique challenges in today's fast-paced environment. At COLETEK, we understand the importance of staying ahead of the curve, anticipating emerging trends, and adapting to changes that can impact your operations. Our multidisciplinary teams bring together a broad range of skills, allowing us to develop tailored, integrated solutions that address even the most complex technical challenges. Whether you're seeking to improve processes, streamline operations, or drive innovation, COLETEK is committed to working closely with you to achieve your goals. We pride ourselves on our ability to listen, understand your needs, and deliver results-driven outcomes. By doing so, we've built strong relationships with clients across Hexham, New South Wales, Australia, earning their trust and confidence in our engineering capabilities. As you navigate the ever-evolving landscape of Hexham, New South Wales, Australia's business community, rest assured that COLETEK is here to support your growth ambitions. Our comprehensive approach, expertise in multiple disciplines, and commitment to reliability make us an invaluable partner for businesses seeking to thrive in today's competitive environment.