Data Recovery & Backup Solutions for Porters Retreat

If you heard your hard drive making a ticking noise, you have a hardware issue (disconnect your hard drive right away), which is costly to fix - but in most cases we can recovery your data.

1. IC Logic Board PCB
2. Motor/Spindle
3. Physical Heads
4. Heads Movement
5. Actuator
6. Actuator Arm
7. Platters
8. Protective Cover
9. Chassis
10. Firmware Examination
11. Image Repair Drive

• Level 1 - Logical: No physical damage, Logical minor file system corruption as a result of a possible windows update, user error or possible virus.
• Level 2 - Mechanical/Logical: Disk with up to 1% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 3 - Mechanical/Logical: Disk with up to 5% of bad sectors and a corrupted file system as a result of the bad sectors.
• Level 4 - Mechanical/Logical: Disk with up to 10% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without bad sectors but with a massive logical corruption of the file system and possibly overwritten data, etc.
• Level 5 - Firmware/Mechanical/Electronic: Disk with corrupted firmware modules and with at least 1% of bad sectors and a corrupted file system as a result of the bad sectors. Or a disk without physical damage but with disk encryption applied and underlying file system corruption. This level also covers electronic faults of the board PCB.
• Level 6 - Physical/Mechanical/Firmware: clean room job for physically damaged drive with either R/W heads stiction condition, or with at least one faulty R/W in the stack. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 7 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp without obvious magnetic platters damage. These jobs will be defined as recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption.
• Level 8 - Physical/Mechanical/Firmware: clean room job, damaged R/W heads stack or damaged R/W Pre-amp with obvious magnetic platters damage. These jobs will be defined as top complexity recovery attempts and will require rebuilding the drive in a clean room from donor parts. Only after rebuilding the drive we will be able to assess if the data will be recoverable or not – the success rate in these type of cases will be lower because of the magnetic platters damage. In most of the cases these drives will also show bad sectors and possibly firmware corruption and file system corruption. In some of the cases only partial recovery may be possible.
• Not Recoverable: drives with excessive magnetic platters damage – usually carved rings and highly contaminated drive chamber as a result of the carved black particles. With current technology these type of jobs are beyond recovery.

The hard drive recovery process is very complex and requires a lot of specialized data recovery engineering tools and knowledge, and level 6+ failures require a class 100 cleanroom.

At COLETEK, we're proud to be a multidisciplinary Australian engineering and product development company established in 2001. With our expertise, innovation, and national reputation for reliability and collaboration, we've supported businesses across Porters Retreat, New South Wales, Australia and beyond. For over two decades, we've honed our skills in designing, developing, and delivering innovative solutions to meet the unique needs of local businesses like yours. Whether you're looking to streamline processes, improve operational efficiency, or drive growth, our dedicated team is committed to providing tailored support that addresses your specific challenges. As a trusted partner for businesses operating throughout Porters Retreat, New South Wales, Australia, we understand the importance of building strong relationships with local stakeholders and contributing positively to the community. Our expertise spans multiple disciplines, allowing us to draw on diverse skill sets and knowledge bases to deliver comprehensive solutions that exceed expectations. By partnering with COLETEK, you can expect unparalleled reliability, open communication, and a deep understanding of your specific needs and goals. Whether you're looking for strategic guidance, technical support, or operational insights, we're dedicated to helping your business thrive in the ever-changing landscape of Porters Retreat, New South Wales, Australia. From concept development through to implementation and beyond, our team is committed to delivering exceptional results that drive real business value. At COLETEK, we're proud to be a local partner serving businesses across Porters Retreat, New South Wales, Australia with innovative solutions designed to meet the unique needs of this vibrant community.